
We do not have return policy on our website but can exchange the products on receiving wrong/faulty product. The request has to be placed with-in 3 days of receipt of your shipment.
The exchange criteria applies for below conditions:
- The tags on the product should be intact.
- The item needs to be returned along with the original packaging.
- Return Package should have the original Price tag and Packaging slip.
- Original shipping charges are non-refundable
Once your product is received and inspected, we will send you an email to notify you that we have received your item.
To exchange the products, kindly email us the reason along with your order no. and phone no. with the subject line:
Body Satva | Exchange request of products
The format for the Email should be:
Order No:
Email Address:
Phone number:
Reason:
Our email ID: support@bodysatva.com | bodysatva.om@gmail.com
If you have any queries then you may reach us on our support number: +91 8939849927